What is Expected Today from Incident Management Tools: SIEM and SOAR

In IT security, cyber attacks are inevitable. Incident management aims to respond efficiently, minimize damage, and quickly restore normal operations. Key systems like SIEM (Security Information and Event Management) and SOAR (Security Orchestration, Automation, and Response) are crucial in managing these threats.

Incident Management Overview

Incident management detects, prevents, and stops cyber threats. Security incidents range from failed login attempts to data theft. In this context:

• Events are harmless operations, such as opening an email. Combined, these may indicate a threat.
• Alerts are triggered by events and signal potential security issues.
• Incidents are groups of alerts that need action to mitigate cyber threats, followed by restoring systems and preventing future incidents.

SIEM and SOAR Systems

SIEM (Security Information and Event Management) collect and analyze logs from applications, devices, and servers. Using correlation, context, and machine learning, SIEM can identify complex attacks and is the main tool for analysts, providing a unified view of security incidents.

SOAR (Security Orchestration, Automation, and Response) automate manual tasks, manage alerts, and streamline incident management. They integrate different security tools for unified control, improving response times and minimizing errors.

Benefits and Challenges

SOAR systems automate tasks like ticket management, provide workflow customization, and enable system orchestration. However, human expertise remains essential for effective incident management, especially in complex scenarios.

Our Expertise

Our team, with 20 years of experience and 52 professionals, supports companies across Europe, helping meet NIS2 compliance and integrate advanced technologies (SIEM, SOAR, etc.). We develop defense architectures, perform penetration tests, and monitor cyber events through our SOC team.

Summary

SIEM systems focus on identifying incidents, while SOAR systems automate their management. Flexibility, adaptability, and expert support are key to successful implementation. Our expert team ensures top-level security, from compliance to architecture development.

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