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Past Excel: ERSTE bank’s road to automated risk management with Archer’s GRC solution

Szerző ikon Ivett Dobay

Dátum ikon 2025.03.18

ERSTE Bank implemented the Archer GRC system to enhance the management of information security findings, streamline workflows, and improve reporting efficiency. The system replaces Excel-based tracking, ensuring structured, process-oriented management while reducing human error.

Az új rendszer lehetővé teszi az információbiztonsági megállapítások strukturált és folyamatközpontú kezelését, az automatizált workflow-k bevezetését, valamint a naprakész, automatizált riportok készítését, csökkentve ezzel az adminisztrációs terheket és az emberi hibák lehetőségét.

Challenges Before Implementation

Previously, security findings were managed in an Excel spreadsheet, leading to:

  • Restricted access, limiting collaboration.
  • Difficulties in handling large datasets.
  • Time-consuming manual reporting.
  • Lack of workflow traceability due to email-based approvals.


Implementation Steps

ERSTE bank has implemented the “Issues Management” use case, an entry level module.

  1. Analysis & Planning – Reviewed existing policies and Excel templates to align with Archer’s structure.
  2. Requirement Specification – Defined field layouts, workflow steps, and reporting needs.
  3. Development & Testing – Created automated workflows and conducted iterative testing.
  4. Data Migration – Cleaned and transferred existing data to Archer.
  5. Automated Reporting – Eliminated manual Excel reports through Archer’s built-in functionality.


Key Benefits

  • Automated Workflows – Structured approval steps replacing email-based confirmations.
  • Centralized Data Access – Enhanced collaboration and controlled access.
  • Real-Time Reporting – Up-to-date monitoring of incidents and findings.


Regulatory Compliance

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Archer supports ERSTE Bank’s compliance with the Digital Operational Resilience Act (DORA) by tracking:

  • Security risks, internal audit findings, and compliance tests.
  • Results from vulnerability and penetration testing.
  • Third-party and supplier risk analyses.
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Conclusion

Replacing Excel with Archer has automated security management, reduced manual workload, and improved regulatory compliance. Its scalability ensures ERSTE Bank meets both current and future financial sector regulations efficiently.

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