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General Conditions of Sale and Delivery

1. General Sales and Delivery Terms and Conditions

  1. The use of the present Sales and Delivery Terms and Conditions (hereinafter referred to as “General Terms”) are valid between EURO ONE Számítástechnikai Zrt. as Seller alternatively as Supplier (hereinafter referred to as “Supplier”) and shall apply to all sales and delivery agreements (hereinafter referred to as “Agreement”) which are concluded in writing, unless otherwise agreed in writing by the Parties.


2. Commencement and termination of the Agreement

  1. The Agreement is deemed to be concluded as soon as the Parties have agreed on the subject matter, the purchase price, the time of performance and the matters they consider to be essential. A written agreement may consist of a deed or separate declarations.
  2. Upon the conclusion of the Agreement, any previous correspondence or agreements between the Parties relating to the subject matter of the Agreement will expire.
  3. The Annexes of the Agreement form an integral part thereof.
  4. The Customer may withdraw from the Agreement at any time but shall be liable to compensate the Supplier for any damages. In the event of the Customer’s withdrawal from the Agreement, the Customer shall also state the reason for and the title of the withdrawal in its declaration to the Supplier. In the absence thereof, or if the circumstances of the case do not clearly indicate the title of withdrawal, the declaration of withdrawal shall be deemed to be effective on the sole basis of the Customer’s general right of withdrawal. The Customer may exercise the right of withdrawal based on general interest until performance has taken place.


3. Subject of the Agreement

  1. The Supplier shall sell or deliver to the Customer (hereinafter referred to as “Customer”) or to its Agent the quantity and quality of the Product specified in the Agreement at a later date at the price specified in the Agreement.
  2. The Parties mutually agree that any warranty or other service activities for products delivered under the Agreement shall be included in the Purchase Order.


4. Purchase price and payment terms

  1. The purchase price shall be determined by the Parties in the Agreement.
  2. The Supplier shall issue an invoice for the purchase price. Unless the Parties agree otherwise in the Agreement, payment of the invoice shall be due immediately within 8 days of the date of issue of the invoice and shall be deemed fulfilled by crediting the Supplier’s account. The costs of payment shall be borne by the Customer.
  3. In the event of late payment, the Customer shall be liable to pay default interest at the rate of 150% of the base rate of the Hungarian National Bank.
  4. The Parties may agree in the Agreement to provide a financial guarantee.


5. Fulfilment

  1. The Supplier shall perform its obligation by delivering the Goods to the Customer or the Customer’s Agent (carrier or freight forwarder, or, if the Customer so provides, the Customer’s customer) at the Supplier’s premises or at the place specified in the Agreement.
    Average indicative delivery deadlines:


    spare parts, accessories: 5 days
    computers, notebooks: 10 days
    software licenses: 10 days
    servers, storage solutions: 18 days


    The delivery deadlines indicated above are for information purposes only, the actual deadlines for a specific order are set out in the offer, order confirmation or delivery Agreement.
  2. The receipt of the goods is confirmed by the Customer or his representative by stamping and signing the delivery note.
  3. The Customer or his Agent shall accept the Supplier’s contractual performance, shall receive the goods after checking the quantity and product type.


6. Transfer of Damage Risk

  1. The risk of damage shall pass to the Customer upon fulfilment.


7. Accessibility

  1. The Supplier undertakes to notify the Customer as soon as possible if there is any reason preventing the delivery of the goods.


8. Complaints and Disputes

  1. The Customer shall notify the Supplier in writing (letter, fax) of any quality complaint without delay, but no later than 3 days after receipt of the goods. The Customer is obliged to provide information on the type of quality complaint, the date of discovery and all circumstances needed to investigate the complaint by providing the necessary documents.
  2. The Customer shall allow the Supplier’s representative to inspect the Product of the quality objected to and to verify the validity of the quantitative or qualitative objection.


In matters not covered by these General Terms and Conditions, the provisions of the Hungarian Code of the Civil Law shall apply.