{"id":3773,"date":"2025-10-24T10:00:00","date_gmt":"2025-10-24T09:00:00","guid":{"rendered":"https:\/\/euroone.hu\/?p=3773"},"modified":"2025-10-22T21:34:50","modified_gmt":"2025-10-22T20:34:50","slug":"ai-in-operations-when-it-becomes-a-service-provider","status":"publish","type":"post","link":"https:\/\/euroone.hu\/en\/ai-in-operations-when-it-becomes-a-service-provider\/","title":{"rendered":"AI in Operations \u2013 When IT Becomes a Service Provider"},"content":{"rendered":"\n<p>Modern IT operations go far beyond managing servers. Organizations now expect efficiency, scalability, and automation. But how can IT truly evolve into a service provider rather than a support function?  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Challenge: Repetition and Rising Costs<\/h2>\n\n\n\n<p>IT teams often spend too much time on repetitive, low-value tasks that drain resources and slow business growth. To tackle this, EURO ONE and HPE ran a three-month pilot project aimed at making IT operations unified, transparent, and cost-controlled.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Solution: HPE Morpheus and GreenLake<\/h2>\n\n\n\n<p>The project used <strong>HPE Morpheus<\/strong>, an orchestration platform that streamlines infrastructure management both technically and commercially. With just a few clicks, entire environments\u2014operating systems, applications, and databases\u2014can be deployed consistently and predictably.<\/p>\n\n\n\n<p>Morpheus offers over 75 integrations (including VMware, Hyper-V, Azure, and Ansible), supports multi-tenant management, and provides reporting and cost analysis tools that enable data-driven decisions. It also integrates CI\/CD pipelines and container environments, covering the full range of modern IT operations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">AIOps in Practice<\/h2>\n\n\n\n<p>Artificial intelligence is increasingly shaping IT operations. By combining <strong>Morpheus<\/strong> with the <strong>OpsRamp<\/strong> monitoring tool, AI can now analyze system data, optimize performance, and recommend improvements. The Morpheus agent gathers deep operating-system-level data for more precise insights and interventions. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">EURO ONE\u2019s Own AI Solutions<\/h2>\n\n\n\n<p>We developed two proprietary AI tools that enhance IT operations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI Assistant for Zabbix:<\/strong> Analyzes alerts, identifies error types, suggests troubleshooting steps and commands, and provides summaries to prevent future incidents.  <\/li>\n\n\n\n<li><strong>AI-based Patch Analysis:<\/strong> Evaluates system updates automatically using the CVE database, prioritizes vulnerabilities, and generates management-ready reports to guide update decisions.  <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><br>The Future of Operations powered by AI<\/h2>\n\n\n\n<p>At EURO ONE, AI is not a buzzword\u2014it\u2019s a practical driver of efficiency and business value. Our AI tools already deliver faster responses, fewer errors, and more transparent, predictable operations\u2014benefiting both IT teams and the wider organization. <br>Interested in seeing how AI can make your operations smarter and more autonomous?<\/p>\n\n\n\n<p>Read the full article on our International subsidiary\u2019s website by clicking on the logo:<a href=\"https:\/\/socwise.eu\/ai-agent-in-incident-management-six-months-of-practical-experience\/?utm_source=EO_blog&amp;utm_medium=clickthrough_AI_Day_Szabo_Gabor\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/socwise.eu\/how-is-artificial-intelligence-transforming-development-and-business-processes\/?utm_source=EO_blog&amp;utm_medium=clickthrough_AI_Day_Szabo_Marta\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/socwise.eu\/artificial-intelligence-locked-in-a-cage-when-ai-learns-in-house\/?utm_source=EO_blog&amp;utm_medium=clickthrough_AI_Day_Nepp_Levente\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/socwise.eu\/ai-in-operations-when-the-server-becomes-a-service-provider\/?utm_source=EO_blog&amp;utm_medium=clickthrough_AI_Day_Becker_Zoltan\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"488\" height=\"329\" src=\"https:\/\/euroone.hu\/wp-content\/uploads\/2024\/10\/socwise-poweredArtboard-1@4x-100.jpg\" alt=\"\" class=\"wp-image-1534\" style=\"width:220px\" srcset=\"https:\/\/euroone.hu\/wp-content\/uploads\/2024\/10\/socwise-poweredArtboard-1@4x-100.jpg 488w, https:\/\/euroone.hu\/wp-content\/uploads\/2024\/10\/socwise-poweredArtboard-1@4x-100-300x202.jpg 300w\" sizes=\"auto, (max-width: 488px) 100vw, 488px\" \/><\/a><\/figure>\n\n\n\n<p><strong>Contact our EURO ONE experts to explore what we can achieve together.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3614-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3614\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/posts\/3773#wpcf7-f3614-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3614\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3614-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"flex gap-15 xl:gap-30\">\n\t<div class=\"input-parent w-full\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" 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I have read the <a href=\"https:\/\/euroone.hu\/en\/data-protection-and-cookie-notice\/\">privacy policy<\/a>. My consent is valid until revoked. <\/span> <\/label>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn--sm mt-30 cursor-pointer\" type=\"submit\" value=\"K\u00fcld\u00e9s\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Less manual work, faster decisions, and more reliable systems\u2014this is how AI is transforming operations.<\/p>\n","protected":false},"author":3,"featured_media":3835,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[87],"tags":[],"class_list":["post-3773","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI in Operations \u2013 When IT Becomes a Service Provider - 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